Inside Account Representative

Inside Account Representative Inside Sales
GavinHeath is partnering with a client in the IT solutions industry, looking to add an Inside Account Representative Inside Sales to their team. The role is a Full-Time position with remote flexibility.

Responsibilities

  • Support Military account growth by managing high-volume, lower-complexity run-rate requests.
  • Build and maintain accurate quotes, bills of materials, and order submissions with strong attention to detail.
  • Ensure zero missed deal registrations or expirations by proactively tracking deadlines.
  • Maintain CRM accuracy and completeness to support audit readiness and prevent downstream errors.
  • Respond to all customer requests within SLA standards, ensuring no customer goes unanswered.
  • Collaborate closely with the Inside Account Manager and Sales Executive to align priorities and support account strategy.
  • Partner with OEMs and distributors to manage pricing, markups, and deal registration processes.
  • Demonstrate consistent growth and ownership with the goal of promotion to Inside Account Manager within approximately two years.

Qualifications Required:

  • Strong proficiency in Excel (lookups, pivot tables, multi-sheet management, error checking).
  • Experience in sales operations such as quoting, order entry, and CRM record management.
  • Ability to learn and adapt quickly to custom CRM tools.
  • Strong communication skills: direct, concise, and resilient under pressure.
  • Comfortable in a junior support role, working closely with senior team members.

Preferred:

  • Inside sales, VAR, or distributor experience.
  • Prior exposure to federal or DoD sales environments (Army/Navy/etc. account knowledge a plus).
  • Experience coordinating with OEMs and distributors on pricing and deal registrations.
  • Resilient personality: able to reset quickly after setbacks and thrive in a fast-paced, detail-driven environment.

Compensation and Logistics

  • Salary: $50,000 base
  • Work Arrangement: Remote-friendly, with flexible hours and outcome-driven expectations. Occasional late hours may be required to meet deadlines.
  • Benefits: Comprehensive health, dental, vision, PTO, and retirement benefits. Commission plan eligibility after promotion.
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